General Terms And Conditions
Terms and Conditions (GTC)
Terms and Conditions of the Chriwen Exclusive Store
1. General provisions; validity
About the online store under the URL https://www.chriwen-exklusiv-store.de sells
Christiane Wenchel (Chriwen Exclusive Store)
64409 Messel / Germany
Tel .: +49 (0) 6159-7167228
Owner: Christiane Wenchel
VAT ID No .: DE 206450026
Goods from equestrian clothing.
These terms and conditions apply to all contracts between the Chriwen Exclusive Store and the customer, which are justified by the online shop.
Customers of the Chriwen Exclusive Store can be both consumers and entrepreneurs.
A consumer is any natural person who concludes a legal transaction for a purpose which can not be attributed to his commercial or independent professional activity.
An entrepreneur within the meaning of these terms and conditions is any natural or legal person or even a legal partnership, which acts in the execution of the legal transaction in the exercise of their commercial or independent professional activity.
2. conclusion of the contract; contract language
The products and / or services listed within the Chriwen Exclusive Store online store do not constitute Chriwen Exclusive Stores Binding Offers; it is rather an invitation to the customer to make a binding offer by submitting an order.
The customer has the opportunity to select products within the online shop and order them. Before submitting an order, the customer is allowed to check the order data and correct any input errors.
By sending the order from the virtual "shopping cart", the customer makes a binding order for the articles contained in it. The receipt of this order, the Chriwen Exclusive Stores the customer immediately in writing by e-mail confirm.
The purchase contract is concluded with the explicit acceptance of the order by the Chriwen Exclusive Store. In this regard, the Chriwen Exclusive Store is entitled to accept the contract offer of the customer within three working days after receipt of the order.
Contract language is German.
3. Contract storage
The contract text is not stored for the purchase after conclusion of the contract and is therefore not available on the website for the customer under his membership data again. The print function of the browser can print the website with the relevant contract information during the ordering process. In addition, the Chriwen Exklusiv Store will provide the customer with the required contract information in text form.
4. prices; terms of payment
The amounts stated as purchase prices are without exception final prices and include all price components including applicable sales tax. However, on a case-by-case basis, cross-border supplies may incur taxes (for example, in the case of an intra-Community acquisition) and / or duties (such as customs duties) payable by the customer.
The purchase prices apply - unless otherwise agreed between Chriwen Exclusive Store and the customer - plus freight, postage and insurance. When shipping therefore additional shipping and delivery costs; the amount of additional delivery and shipping costs depends on the information provided in the online shop.
The Chriwen Exclusive Store informs the customer in the online shop which payment options are actually available. The customer selects the preferred method of payment independently from the available payment methods.
If the Chriwen Exklusiv Store agrees with the customer advance transfer, the customer agrees to pay the (total) amount no later than ten days after receipt of the request for payment without deduction. In the case of unsuccessful expiry of the period, the customer comes without further explanation in (payment) delay.
The customer can only exercise a right of retention if his counterclaim is based on the same contractual relationship.
5. Delivery and shipping conditions; Transfer of Risk
The Chriwen Exclusive Store will make the delivery of the purchased items - unless otherwise agreed with the customer - by mail to the delivery address provided by the customer.
Customer pickup will only be considered upon prior agreement with Chriwen Exclusive Store and in cash.
The Chriwen Exclusive Store undertakes the shipment of the purchased items - unless expressly stated to have a shorter or longer delivery time - within two business days of receipt of payment, if advance payment has been agreed between the Chriwen Exclusive Store and the customer. The Chriwen Exklusiv Store undertakes the dispatch of the purchased items within two working days after the conclusion of the contract, if the delivery of the goods by cash on delivery is agreed, unless it is expressly pointed to a shorter or longer delivery period.
The Chriwen Exclusive Store points out that the risk of accidental loss and accidental deterioration of the goods sold to entrepreneurs with the transfer of the goods to them or a person entitled to receive, on sale, however, with the delivery of the goods to a suitable carrier.
For contracts with consumers, the risk of accidental loss and accidental deterioration of the goods sold always only with the transfer of the goods to the consumer on this; thus also with the dispatch purchase.
The risk of accidental loss and accidental deterioration of the goods sold is transferred to the customer even if the customer is in default of acceptance.
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Right of Withdrawal
Only consumers are entitled to a right of withdrawal, as described in the following cancellation policy. A consumer is any natural person who concludes a legal transaction for purposes that can be attributed predominantly neither to their commercial nor their independent professional activity.
You have the right to withdraw from this contract within 14 days without giving reasons. The cancellation period is 14 days from the day on which you or a third party named by you, who is not the carrier, has taken possession of the goods. In the case of a contract for several goods that you have ordered in a single order and that are delivered separately, the cancellation period is 14 days from the date on which you or a third party named by you, who is not the carrier, the last Goods have taken possession or has.
To exercise your right of withdrawal, you must (Chriwen Exclusive Store, Seegartenstr 10, 64409 Messel, Tel: +49 (0) 6159-7167228, E-mail: email@example.com) by means of a clear statement (eg a letter sent by post, telephone, fax or e-mail) about your decision to withdraw from this contract. You can use the attached model withdrawal form, which is not required. In order to maintain the cancellation period, it is sufficient for you to send the notification of the exercise of the right of withdrawal before the expiry of the withdrawal period.
Consequences of the cancellation
If you withdraw from this Agreement, we have selected all payments we have received from you, including delivery charges (except for the additional costs arising from choosing a different delivery method than the most favorable standard delivery we offer have to repay immediately and at the latest within fourteen days from the date on which the notification of your revocation of this contract has reached us. For this repayment, we use the same means of payment that you used in the original transaction, unless otherwise agreed with you; In no case will you be charged for this repayment fees. We may refuse repayment until we have received the goods back or until you have provided proof that you have returned the goods, whichever is the earlier. You must return or hand over the goods to us (Chriwen Exklusiv Store, Seegartenstrasse 10, 64409 Messel) without delay and in any event no later than fourteen days from the date on which you inform us of the cancellation of this contract. The deadline is met if you send the goods before the deadline of fourteen days. You bear the immediate costs of returning the goods. You only have to pay for a possible loss in value of the goods, if this loss of value is due to a handling that is not necessary for the examination of the nature, characteristics and functioning of the goods.
End of revocation
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7. Retention of title
Until full payment by the customer, the (Chriwen Exclusive Store reserves the title to the goods.
8. Rights in the event of defects (warranty)
In case of defects the statutory warranty regulations apply.
9. Redeeming action vouchers
The conditions listed under item 9 of these terms and conditions apply to all promotional vouchers of the (Chriwen Exclusive Store.) If the customer has purchased gift vouchers from the Chriwen Exclusive Store, the provisions of the Chriwen Exclusive Store for the redemption of gift vouchers pursuant to item 10 of these GTC apply.
Promotional vouchers are only valid during the period specified by the Chriwen Exclusive Store and can only be redeemed once within the scope of an order process. In addition, promotional vouchers can only be redeemed in relation to the products specifically advertised with the vouchers.
The transfer of the credit of an action voucher to a third party is not possible.
The value of the goods must be at least equal to the amount of the action voucher. The refund of a possible difference is not possible for administrative reasons. Nor is the payment of the amount of an action voucher in cash possible.
The combination of several action vouchers in an order process is not possible.
As far as the balance of an action voucher falls below the value of the goods, the difference between the amount of the action voucher and the value of the goods can be compensated with the payment options offered by the Chriwen Exclusive Store.
As far as the promotional voucher of the Chriwen Exklusiv Store has been issued as part of a promotion and no consideration has been provided by the customer, no refund of the amount of the action voucher in the event that goods are returned in whole or in part by the customer.
10. Redeem gift vouchers
The conditions listed under point 10 apply to all vouchers purchased by the customer from the Chriwen Exclusive Store. The following regulations do not apply to promotional vouchers; for these the regulations of the Chriwen Exklusiv Store apply to the redemption of action vouchers in point 9 of these GTC.
The redemption of gift vouchers is only possible on the online stores operated by the Chriwen Exclusive Store under the following domains:
The Chriwen Exclusive Store informs the customer in the online shop which payment options are available for the purchase of gift vouchers. The customer selects the preferred method of payment independently from the available payment methods. It is not possible to use a Gift Certificate to purchase another Gift Certificate.
The payment of the amount of a gift voucher in cash is not possible.
As far as the credit balance of a gift certificate falls below the value of the goods, the difference between the amount of the gift certificate and the value of the goods can be compensated with the payment options offered by the Chriwen Exklusiv Store.
The combination of multiple gift vouchers in one order process is not possible. Nor is it possible to combine an action voucher with a gift voucher.
The gift certificate can be transferred by customers to third parties. Chriwen Exclusive Store points out that duplication and / or manipulation of a Gift Certificate is prohibited.
11. Final provisions
Applicable law is the law of the Federal Republic of Germany.
The choice of law according to section 11.1. applies to consumers who do not conclude the contract for professional or commercial purposes, only insofar as not the granted protection
is withdrawn by mandatory provisions of the law of the state in which the consumer has his habitual residence.
The provisions of the United Nations Convention on Contracts for the International Sale of Goods (UN Sales Convention) are not applicable.
The exclusive place of jurisdiction for all disputes arising from this contract is the registered office of Chriwen Exklusiv Store, as far as the customer is a merchant, a legal entity under public law or a special fund under public law. If a customer as an entrepreneur does not have a general place of jurisdiction in Germany or if the entrepreneur's domicile or habitual residence is unknown at the time the complaint is filed, the exclusive place of jurisdiction for all disputes arising from this contract is also the registered office of the Chriwen Exklusiv Store. The authority of the Chriwen Exclusive Store to also call the court at another statutory place of jurisdiction remains unaffected.
12 Severability clause
Should individual provisions of the contract, including these provisions, be or become wholly or partially invalid, or should the contract have an unforeseen loophole, the validity of the remaining provisions or parts of such provisions shall remain unaffected. Instead of the ineffective or missing provisions, the respective statutory regulations.
Terms and conditions
Inh. Christiane Wenchel
Verantwortlich für den Inhalt dieser Seite: Jan Wenchel
Telefon : +49 (0) 6159-7167228
Ust-IdNr.: DE 206450026
e-mail : firstname.lastname@example.org
1. Scope of application
1.1. The business transaction and delivery are conducted exclusively in accordance with the following Terms and Conditions.
1.2. Provisions on behalf of the ordering party that contradict or deviate from the following Terms and Conditions shall not apply.
1.3. Stated deadlines that include business days refer to all weekdays excluding Saturdays, Sundays and German bank holidays.
2. Access to the contract text and the Terms and Conditions
2.1. We keep the contract text on file and send you the order data by email. Orders can be viewed in your account provided you have created one. If you have not created an account, you will not be able to retrieve them on the Internet for security reasons.
2.2. You can view, print and save the Terms and Conditions at http://www.chriwen-exklusiv-store.de/General-Terms-And-Conditions . Use the save and print functions of your Internet browser (e.g. File > Save as or e.g. File > Save Page As).
3. Contract conclusion / Delivery provisions
3.1. The products displayed on the Chriwen-Exklusiv-Store.de online store do not represent a legally binding offer but a non-binding online catalogue. By clicking "Buy Now!" at the end of the order process you are making a legally binding purchase of the merchandise in your shopping cart. The confirmation of your order occurs together with the acceptance of the order immediately after submission, at which point you will receive an automatic email (order confirmation). This order confirmation concludes the sales contract.
3.2. Our online database is continually updated to ensure the availability of the products offered in the store. Chriwen Exklusiv Store reserves the right to cancel the sales contract if Chriwen Exklusiv Store was not supplied correctly or in due time, is not responsible for the lack of availability in spite of a congruent hedging transaction, and if Chriwen Exklusiv Store did not assume the procurement risk. We are committed to inform you right away in case an item becomes unavailable, in which case we will promptly refund any advance payments made.
4. Payment / Prices
4.1. The available payment methods can be viewed separately under "Payment options". We do not accept payment via mailed in cash or cheques.
4.2. You agree to bear the costs in case of charge backs or any other payment cancellations made without your authorisation.
4.3. All prices stated on the asphaltgold.de online store are in euros and include statutory VAT. Shipping and packaging costs are added in accordance with our price list, which you can view under "Shipment". Potential customs duties incurred by delivery to non-EU countries have to be covered by you.
Shipping costs are always kept up to date and can be viewed under a separate page "Shipment". If delivery takes place in partial shipments, we will of course only bill you once.
6. Transport damage
Chriwen assumes the risk of transport. Please contact us if you receive merchandise that has been damaged during transport. To do so, you can send an email to email@example.com or call us at: +49 (0)6159 – 7167228.
7. Worldwide shipping / customs duties
Customs duties generally do not apply to orders within the European Union (EU).
Exceptions to this rule are all areas that do not belong to the customs territory of the European Union: prior to buying from our site please inform yourself in regards to the prevailing customs regulations in your area.
Outside of the European Union import taxes and fees are generally charged on items imported from the European Union.
All fees can be raised on imported items by the respective land of destination according to the local prevailing customs regulations. This applies to all items sold from the European Union to a country outside of the European Union. It also applies to all items sold from the European Union to a country within the European Union with special terms in regards to customs regulations.
Tax fees are to be paid by the purchaser himself and the purchaser has to manage all administrative issues himself. This implies collection of the purchased items at the customs office as well as completion of formalities.
More precise information regarding the customs regulations and the respective amount of customs fees are to be inquired at the responsible customs office prior to placing an order.
8. Warranty / Notice of defects
8.1. Statutory warranty rights for merchandise apply.
8.2. Please report obvious defects to Chriwen immediately, or at the latest within 2 weeks after delivery using the above mentioned contact methods.
8.3. Chriwen strives for customer satisfaction and will thus promptly investigate your claim and get back to you as soon as possible. If you contacted Chriwen by email and have not heard back from us within 5 days, we ask you please kindly contact us once more. In rare cases, an email can get caught in a spam filter (on our side or yours) or might not reach Chriwen for other reasons. This does not restrict your rights as a consumer.
9. Cancellation right
Consumers within the EU have the right to cancel the contract in accordance with applicable laws, which you can find separately under "Cancellation Instructions".
If the contractual declaration is revoked, meaning that you will return the merchandise to Chriwen, please ensure that you send back the goods in the same type of packaging you received them in. This request however does not represent a mandatory condition to effectively exercise your cancellation right. If your return is free of charge, we will include a return label for you to send back the merchandise free of charge. This request also does not represent a mandatory condition to effectively exercise your cancellation right.
10. Reservation of ownership
10.1. We reserve the right of ownership of the purchased item until the invoice amount has been paid in full.
10.2. If you are an entrepreneur performing your commercial or independent business activity, a legal entity under public law or special fund under public law, we reserve the right of ownership of the purchased item until all open claims from the business transaction have been settled. The corresponding security rights are transferable to third parties.
We commit to release the securities we are entitled to on your request, provided that the realisable value of the securities of the ordering party exceeds the claim to be secured by more than 20%. The selection of securities to be released remains at our discretion.
11.1. We carry full liability for damages resulting in injury to life, body or health, warranties for the quality of the purchased item, fraudulent omission of defects and claims in accordance with the product liability laws.
11.2. Notwithstanding anything in Clause 11.1, our liability is excluded for slightly negligent breaches of duties if no essential contractual obligations are affected that enable the proper contract fulfilment in the first place and/or whose violation jeopardises the achievement of the contract's purpose and which the customer regularly relies on (so-called cardinal duties). This also applies to relevant breaches of duties of our vicarious agents.
11.3. Our liability for slightly negligent breaches of cardinal duties is limited to damage or loss that is reasonably foreseeable during conclusion of the contract.
12. Rights of use
12.1. The web page of the online store www.chriwen-exklusiv-store.de as well as its underlying sub-pages and the logos depicted are subject to copyright laws.
12.2. Publications, reproductions and distributions that are based on the protected intellectual property are only permitted with express written consent by Chriwen.
13. Final clauses
13.1. The law of the Federal Republic of Germany applies to all business transactions or other legal relationships entered with Chriwen. The United Nations Convention on the International Sales of Goods (CISG) as well as other intergovernmental treaties, even if implemented into German law, do not apply.
13.2. Contracts that do not fall under the categories of professional or commercial activities of the eligible party (consumer contracts) are only subject to this governing law to the extent that the ensured protection is not revoked due to mandatory provisions set forth by the law of the state in which the consumer is usually located.
13.3. If the buyer is an entrepreneur, then all disputes stemming from the contractual relationship are to be settled by the court of jurisdiction in Darmstadt.
13.4. The contract language is German.
13.5. The right to compensation is only granted if your counterclaim has been legally validated, not disputed or acknowledged by us. Furthermore, you are only entitled to the right of retention if and as long as your counterclaim is based on the same contractual relationship.
13.6. If the customer defaults in making any payments to us, then all other existing claims will become due immediately.
14. Severability clause
If individual provisions of the contract including its regulations become ineffective, either in part or fully, or if the contract proves to have any unforeseen omissions, the effectiveness of the remainder of the provisions or parts of such remains intact. The relevant legal regulations shall apply in place of the ineffective or missing provisions.