Shipping and handling costs
We charge a shipping fee (up to 5 kg) within Germany from € 4,90. Packages over 5 kg please on request. From an order value of more than 100,00 €, shipping is free of charge. The delivery time is 1-2 working days.
Within Germany there is the possibility for a DHL Express delivery. Orders until 14:00 are dispatched the same day.
For shipments within the European Union, we charge a shipping cost package (up to 5 kg) of € 9.50. From an order value of 200,00 €, shipping is free of charge. The delivery time is 3-6 working days.
For international shipments outside the EU, we charge a shipping cost of € 40,00. From an order value of 500,00 €, shipping is free of charge. The delivery time is 5-10 business days, but can be due to a. Customs clearance in the destination country.
• If ordered until 8:00 am, the order will normally be sent the same day.
• If payment method "Prepayment" is sent on the day of the payment receipt.
We will ship with
Immediately after receipt of the returned goods, we will refund you the whole value of the goods. *
On request, we will send you a return receipt, which will allow you to return the goods free of charge to us. Please submit your package at a DHL package shop. You can find DHL package shops near you in the following link: https://www.dhl.de/paketshops?cid=c_dhl_be_Z20A_20170042_5583_A2897
Please note that we do not accept non-consignments.
For further questions, please contact us by phone: 06519-7167228 or by e-mail: firstname.lastname@example.org